📄 Privacy Policy

Effective Date: Jan, 1 - 2025
Axolot Studio (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://www.axolotstudio.com/. Please read this policy carefully.

1. Information We Collect

When you visit our website or interact with us, we may collect the following types of information:

✅ Personal Information:

• Name, email address, phone number, and company name (when you submit forms).

• Payment details (if applicable) when purchasing services.

✅ Automatically Collected Information:

• IP address, browser type, device information, and pages visited (via cookies and analytics tools).

• Geographic location and browsing behavior.

✅ Third-Party Information:

• If you interact with third-party platforms (e.g., HubSpot, Zoho), we may receive additional data linked to your account.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage services: To fulfill service requests, manage client accounts, and offer customer support.

• Enhance website functionality: To improve our website’s performance and user experience.

• Marketing and communication: To send promotional emails, newsletters, and service updates (you can opt out at any time).

• Analytics and optimization: To track website traffic and usage patterns for continuous improvement.

• Compliance and security: To comply with legal obligations and prevent fraudulent activities.

3. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• SSL encryption to secure data transfers.

• Limited access to personal information by authorized personnel only.

• Regular security audits and data protection measures.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. Cookies help us:

• Recognize returning visitors.

• Analyze site performance and visitor behavior.

• Personalize content and ads (if applicable).

✅ Your Choices:
You can choose to disable cookies in your browser settings, but this may limit website functionality.

5. Third-Party Services

We may use third-party tools and services for data processing and marketing, such as:

• HubSpot and Zoho for CRM and marketing automation.

• Google Analytics for website traffic analysis.

• Payment gateways (if applicable) for secure transactions.

These third parties have their own privacy policies, and we encourage you to review them.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

✅ Data Removal Requests:
You can request the deletion or modification of your personal information by contacting us at:
📧 Email: Axolot Studio

7. Your Privacy Rights

You have the right to:

• Access and correct your personal information.

• Opt out of marketing communications at any time.

• Request data deletion or restriction of processing.

• File a complaint with a data protection authority if you believe your rights are being violated.

8. International Data Transfers

If you are located outside Mexico, your data may be transferred and processed in Mexico, the U.S., or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
📧 Email: Axolot Studio
📍 Address: Vergel 3736, Sendero de Las Moras, Jalisco
📞 Phone: +52 33 1243 0923